Posts Tagged ‘Broadband’

The Land of Bad Servers

Pondicherry is not a big city. It is more of a tourist spot, and a place wehre politicians fight for their superiority within their 1 KM zones in which they would be elected. I have never cared to learn what it is called in English, but in Tamil, they call it Toguthi. Well, so, the only standard ISP in Pondicherry just like in most parts of India is BSNL, and both at my home and at my office I am stuck with BSNL broadband, since the only other good one available is Airtel and it has a very very limited coverage here in Pondicherry.

Untill a few months ago, the connection at my home used to give problems every once in a while, and I used to get heavy bills for the usage though I doubt that I have used it much in those days, but right now, with the unlimited connections both at home and office, there is hardly any downtime.

Untill recently. At the office, for the past few days in the afternoon hours a strange phenomenon is occuring when the internet goes off every 150 seconds and comes back after every 150 seconds. This simply acts an an on off cycle with a frequency of 150 seconds. I got fed up with this today and went directl to the exchange, and they asked me to bring the modem stating that it si a modem problem. Bloody hell, a modem will not act like this, it is the problem of the bloody port to which our line is connected.

They are just refusing to check it, and when I came back to the office I found that net is working without the breaks, but with latency of upto 5 seconds per ping. I wonder how that works, there is a delay of 5 seconds or over 5000 ms for every request that is sent every second. Maybe the people programmed ubuntu know what they have been doing, and its correct.

Well, what is the best way to get connected to the internet? People these days do say that there will be satellite downlinks all over India in the next 2 years, and India would be the next server farm, and that you will find one in every home. If BSNL doesnt improve its service, people will start hosting their servers on BSNL, and that would come down as another black mark for India. The Land of Bad Servers.

BSNL Broadband in Pondicherry

Unfortunately enough for me, I have never been able to connect to a better broadband from my home in Pondicherry than a BSNL connection. The operators who are available in my area are SIFY, Tata Indicom and BSNL, out of which BSNL is the best. The other two are even worse.

Sify goes down very often, and when you call their helpline, they just tell you that the problem will be fixed in 24 to 48 hours, and when your line goes down for 15 times a month, you will be left for a month without internet. TATA is horrible. I have written a lot about my experiences with them at the office and at home. So all that I am left with is BSNL.

The only good ISP in Pondihcerry is Airtel, and out of sheer bad luck, they dont operate in my area of residence, and at the office. The first office that I had taken in Pondicherry was in an area where Airtel served, and I was quite happy wiht the service, but now, I am stuck to BSNL.

What is so bad about bsnl? Well, there is absolutely no customer service to start with, though the lines do not go down for more than a few hours together at a streatch. I am supposed to have a 2 Mbps connection, but the speed never crosses that of a 256 kbps connection, and I dont understand why I have to pay for the limited line if I dont get the promised 2 Mbps, and why not go for an unlimited 256 Kbps. Well, thats the plan that I had in the beginning, and in that connection, no data is ever transfered, and if you download a torrent file or something with quite a number of data connections, meaning if your computer connects with more than say about 50 ips at a time, and still download data at around 8 kbps or something, you will never be able to access any other website though there will be a good amount of bandwidth that is open for your use.

Airtel was really good, and I miss the service, and for this if you ask me to relocate my home for the sake of gothic art, it would be quite difficult. Why dont Airtel expand here?

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