Posts Tagged ‘Resellers’

SSH

Personally, I have felt better using SSH for uploading files to the server in Linux. I have got ubuntu on all pcs at my office, and with that I can connect directly to the linux server just as you open an ftp on a windows server with your internet explorer.

You just create a new server connection, select FTP over SSH or SFTP, enter your username and password, and if you have the admin or the root password, you can transfer files easily with sftp. Whats the benefit? You dont have to worry about Ascii and Binary upload settings, particularly when you are uploading zend or ion cube files, sftp does it better than plain old ftp.

Even with Filezilla, you could choose to upload thru sftp. But the SSH is strictly for the admins, and do not give access to ftp for any clients or resellers. Retain it as a personal privilege.

Migrating a Plesk Server

Trust me, its the most difficult job in the world. You can transfer cargo, just put them in containers and load them on ships and unload them where ever you want, but backing up with plesk from the old server and moving it to the new server and restoring it there is the most difficult thing that I have ever done.

Personally I have shifted homes, I have shifted offices, shifted my own websites between servers before I started a hosting company, and now I find that all very easy. No matter how many men you have to do the work, you cant work any faster than the server would. Plesk is dead slow, and with all those sites working on the server, and with clients from all over the world, there is no off peek time for your server, you will never make it.

Plesk has a backup restore function, which you need to use from the remote desktop. Create the backup selecting resellers or domains in each task, and once its complete, move the backup file to the new server, and restore it there thru the plesk bakcup resotre function.

Sounds easy? It will, till you see it. I had 12 people working on it for 24 hours a day for nearly 20 days last year to get 1 server migrated. And in the last leg of the migration, the hard disk failed on the old server, and unfortunately, the backup files that we had created were yet to be moved to the new server, and all data was lost.

Just google with indyahozting and you will find out the bad reviews that we had got because of that. But still, we were quick enough to get the new server ready and ask people to upload the backups that they have had. Luckily most of the clients had their backups handy, and they restored all files, except for the few ones, who just decided to write about us on the forums.

Why am I unable to get back to Windows

Windows Sucks. I have known this from the first time I installed Windows on my PC the very first time over 10 years ago.

Not that I had installed any other operating systems on a PC such as Mac or Linux, but that was something about Windows that I didnt like even at that time.

Linux installations wasnt that good at that time either. There was only redhat, and none of the hardware were supported. You had to get red had compatible hardware. It was fn to watch it install and boot however.  Some originality was there, unlike the stupid screens that say what you can do with windows when you install it.

About a year aog, when I installed ubuntu, that was the time that I really started to like computers. I really found out how good computers can be. Laptops battery started to last longer, PCs became less noisier and were relatively faster, and there was no need to defragment or install a virus scanner or worry about files getting infected or downloading an infected file. Even Wine doesnt get infected or spread viruses.

There is beryl, but ofcourse, at times I feel that the desktop and the task bar doesnt look as good as windows xp or vista, and is just as good as windws 98 or 2000 only. But a windows license is too much of price to pay. Who on earth would want to pay for bugs? And why do people go for windows and never turn to linux?

And vista is such a big flop, that it is having to be pre installed with PCs and Laptops. And it is n no way better than XP except that it requires more RAM to install.

I like the way Linux works, and I dont want to get back to windows. Stablity and security are the most basic things that ubuntu is giving my laptop. No one can get any data out of my laptop even if i loose it intentionally. Its not that I would loose it, because it is my horcrux. And for this one reason, even though I get drivers for new gadgets for devices like Webcams, cell phones, mp3 players and a whole lot of stuff, I wouldnt go back to windows, and I would promote it to people and make them write drivers for these gadgets adn have it submitted to the linux community rather than getting Bill Gates do and let him get rich.

An Inbound call centre

Finally I got to be a part of an Inbound call centre. There is one running at my office. Thanks to a friend, a friend of his wanted to run a small scale inbound call centre, and wanted an office and internet for it. I was more than happy to give him space for his equipment. And its all Technology on Leisure

They are receiving calls from Singapore and Malaysia, and are picking up calls on behalf of HP, to help their resellers with Printer Cartridges.

For the first few days, they didnt bring any furniture along, so they had to keep their pcs on the floor, and it was fun to watch the call centrer guys sitting on the floor and answering calls.

Not every call centre in India is like Sutherland. Come to my office and I’ll show you that it can be worse.

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